Frequently Asked Questions (FAQs)

About The House of Julia

1. What is The House of Julia?

The House of Julia is a luxury wine brand inspired by the legacy of home winemaking by our founder’s grandparents in Columbia, Mississippi. We are committed to delivering elegant, high-quality wines and promoting diversity in the wine industry.

2. What makes The House of Julia wines unique?

Our wines are crafted with passion and precision, reflecting a heritage of winemaking excellence. Each bottle is designed to offer a luxurious experience for sophisticated wine lovers.

Products and Ordering

3. What type of wine do you currently offer?

Our debut release is a brut sparkling wine, perfect for celebrations or an elevated tasting experience. Stay tuned as we expand our collection with additional varietals.

4. How much does a bottle cost?

Our wines start at $45 per bottle, reflecting the premium quality and craftsmanship behind every sip.

5. Can I buy The House of Julia wines at retail stores or restaurants?

We are actively exploring distribution partnerships with select wine distributors. Follow us on social media or sign up for our newsletter for updates on where to find our wines.

If you are interested in offering The House of Julia wine at your retail store, restaurant or wine bar please reach out to us directly at info@houseofjuliawine.com.

Shipping & Delivery

6. Where do you ship?

We currently ship within the United States only.

7. Which states do you NOT ship to?

We are unable to ship to the following states: Arkansas, Delaware, Mississippi, Rhode Island, Utah

If you have specific questions about shipping, please contact us.

8. How long does shipping take?

Orders can take up to 3 business days to process before they ship.

In instances of extreme weather, shipments may be delayed. This is to protect your order.
State law requires someone over 21 has to sign for a delivery of alcohol.
This is especially important if you are sending a gift.

9. Do you offer express shipping?

Yes, express shipping options are available at checkout for an additional fee. Express shipping time is calculated from the shipping date, NOT the order date.

10. How do I track my order?

Once your order ships, you will receive a tracking number via email to monitor the status of your delivery.

To change the delivery options, contact customer service. If the order has already shipped, you will be charged a UPS Rerouting Fee of $20 per package to change the destination.

Orders that can't be delivered will be returned. You will be charged both the return shipping and the cost of reshipping to you.

Returns & Refunds

11. What is your return policy?

Due to the nature of wine products, we cannot accept returns. If you receive damaged or incorrect items, please contact us within 7 days of delivery for assistance.

12. What if my order arrives damaged?

If your order is damaged during transit, please email us with photos of the damaged items, and we will arrange a replacement.

Events and Experiences

13. Do you offer private wine tastings or events?

Yes! We are available for private tastings and events. Contact us to discuss custom experiences for your group.

14. When is your next wine tour?

We are planning a wine tour across Michigan to showcase the best local vineyards. Sign up for our newsletter to be the first to know about dates and locations.

Contact and Support

15. How can I contact The House of Julia?

You can reach us via email at info@houseofjuliawine.com. We aim to respond within 24-48 hours.

16. How do I stay updated on new releases and events?

Subscribe to our newsletter and follow us on social media to receive the latest updates on product launches, events, and more.

Contact Us!